| Spaceship Terms & Conditions of Hire FREE STUFF Your daily hirage fees include lots of stuff with it such as tax (New Zealand’s Goods and Services Tax at 12.5%), standard insurance (excluding windscreen damage), no extra driver fees and unlimited kilometres (we are only a little country and you can’t travel too far or you’ll end up getting wet). There is lots of stuff that comes with your Spaceship including cooker, bedding, cutlery, (and a DVD/CD player!!) There are additional extras you can hire such as tables, chairs, tents, roof racks, power cords, additional DVDs and much more. INSURANCE You are fully insured in case of an accident or loss of contents (this excludes your personal belongings) for damage to the vehicle or to the property of a Third Party. The hirer is responsible for the excess (bond) of NZ$1000 for drivers 25 and over, or NZ$1500 for drivers 21 -24 and $2000 for drivers 18 – 20 years old. This covers the cost of damage to Third Party property or to the rented vehicle, including single vehicle accident, towing and recovery costs, theft, fire, break in or vandalism. The insurance excludes damage to the roof and under-body of the vehicle, and damage to the tyres and glass. Insurance also includes the cost of the daily rental rate for the period the vehicle is off fleet for accident repairs. This excess applies in respect of each claim, not rental. Please remember - you must advise Spaceships as soon as an accident or incident with your vehicle occurs. New Zealand legislation provides limited coverage for personal injury. We strongly recommend that you have personal travel insurance while travelling in space. If an accident or breakdown occurs, the liability of Spaceships Ltd or its agents, extends to either replacing your vehicle with a similar one, or refunding your hire charge for any days you lose the total use of the vehicle. It is at the discretion of Spaceships ltd as to whether we choose to release another vehicle to you following and accident depending on the circumstances. BOND We take a bond from your credit card when you pick up your Spaceship. This is the insurance excess if an accident occurs during your Spaceship hire and for which you are deemed to be at fault. This is NZ$1000 (full excess) if the driver is over 25, NZ$1500 (full excess) if the driver is aged between 21 and 25 and NZ$2000 (full excess) for drivers 18-20 years of age. We do not deduct the bond from the credit card, but merely freeze the funds to deduct in an event of an accident. The funds are then released when the vehicle is returned provided no damage has occurred. Please note that it may take up to 7 days before the funds on your credit card are accessible. It covers your accident-damage bond liability plus any extra cost or any traffic infringements, losses or breakages. The full excess is applicable regardless of who is at fault and must be paid at the time the accident report is completed, not at the completion of the rental. The excess will be refunded if Spaceships Ltd is successful in recovering the costs of the damages from the Third Party. Please note insurance is not compulsory in NZ therefore if you are hit by an uninsured driver you may still be liable for the excess. Credit card details must be on all rental agreements and must be the credit card of the main hirer unless prior arrangements have been made. Where a credit card is not available, a cash bond will be held by Spaceships Ltd for twenty-one days following hire. FULL COVER INSURANCE An option to reduce your excess is to pay a non-refundable Full or Half cover option. This will reduce the bond and is on a per incident basis. If an accident occurs a new insurance option will be required for the remaining days of your hire which means that you must report any incident to Spaceships Ltd as soon as it happens. eg, 7 days hire x $20 per day = $140 for full cover Accident occurs day 3, to be eligible for insurance of the remainder of the period another 4 days is payable. Full or Half Cover does not cover a single vehicle accident, articles, appliances and fixtures inside the Spaceship unless in the case of a motor accident. If drivers are under the age of twenty-five they are still eligible for the bond waiver. A credit card imprint is required on all rental agreements (even with a bond waiver – this covers deliberate damage, late returns and traffic infringements) and must be the credit card of the main hirer unless prior arrangements have been made. DRIVERS 25 AND OVER $20 per day = Full Cover Nil bond / excess $10 per day = Half Cover $500 bond / excess DRIVERS AGED 21 -24 $26 per day = Full cover Nil deposit / excess $16 per day = Half cover $750 deposit / excess DRIVERS AGED 18 -20 $33 per day = Full cover Nil deposit / excess $23 per day = Half cover $1000 deposit / excess Full or Half Cover will not cover any water related damage such as vehicle submersion, creek or river crossing, beach driving and driving through low plain flooded areas. You will also be fully liable to the vehicle or a third party if you breach the terms of the rental contract; if you drive under the influence of alcohol or drugs; if damage is caused by careless or wilful conduct; or if you drive on restricted roads. ROAD RESTRICTIONS Please note that vehicles are not covered by insurance when travelling on the following roads: - Skippers Road (Queenstown) - Ball Hut Rd (Mt Cook) - Ninety Mile Beach (Northland) WINDSCREEN/ GLASS COVER Windscreen or glass breakages are not covered by the standard hire insurance but are included in the Full and Half cover options. An additional non-refundable premium of $5.00 per hire day will cover you for the loss or breakage of windscreens or windows to the vehicle. This cover EXCLUDES the sunroof. LICENSES To drive a Spaceship you must have a valid driver’s license (held for over one year) and be over the age of 18. New Zealand recognises driver’s licences issued by your own country (as long as in an English format), as well as ‘international driver’s licenses’. ROADSIDE ASSISTANCE If you have any mechanical troubles in space we provide free AA 24 hour roadside assistance. The AA will assist you free of charge for any MECHANICAL issues you may have during your travels. A call out fee of $85 applies, payable by the hirer should you require assistance for any non mechanical issues including: Locking keys in vehicle, loosing keys, running the battery flat, punctures to tyres, running out of fuel or putting the wrong fuel in the vehicle, requiring towage due to getting vehicle bogged. In order to query the call-out fee an AA certified report indicating the fault is required and must be presented on the return of your Spaceship. No refunds will be considered without a certified report. Any costs you incur for minor repairs (excluding non mechanical repairs above) we will give you a refund (up to NZ$100); you just need to produce receipts. You must contact us immediately if any major repairs are needed for your Spaceship. Failure to do so may compromise any claim that may eventuate after the hire is finished. Spaceships Ltd is only liable for refunding the time that the vehicle was actually in repair and will not pay for alternative accommodation or food requirements during that time. If your DVD/CD player, fridge, water pump or cooker malfunctions while you are travelling they are not considered mechanical breakdowns and downtime will not be paid for these items. Retrospective claims will not be accepted by Spaceships Ltd. HIRE PERIOD Spaceships rates are charged on a calendar day basis. If you pick up your Spaceship on a Monday and return it the following Sunday this hire will be calculated as a 7 day rental. The minimum rental period for return hires (Auckland to Auckland) is 5 days, a 10 day minimum hire applies for one way hires. You can collect from 9 am onwards on your first day of hire but must return your Spaceship before 4.00pm on your final hire day: Please contact Spaceships at least 48 hours prior to your return date if you would like to extend your booking. If no contact has been made prior to the 48 hour period before your booked return date the late penalty fee of 3 x rental days will apply. Late Penalties: - $50 per hour after 4pm. - 3 x daily rental for each calendar day thereafter. Early return of a Spaceship does not entitle the hirer to a refund of the unused portion of the rental. NO SHOWS AND LATE PICKUPS Failure to collect a vehicle on the confirmed booking date will result in the loss of that hire day unless Spaceships have been advised 48 hours prior of the change in booking dates subject to availability. ONE WAY HIRES There is a “one way” fee of $200.00 for hires of less than 14 days. CONDITIONS OF HIRE Prices may be subject to change due to factors beyond the control of Spaceships Ltd. Any changes in price affecting a client between the time of booking and payment received will be advised immediately. The company’s rental agreement is the sole contract for hiring the vehicle, between Spaceships Ltd and the hirer, any other drivers and/or passengers. The company takes no responsibility for any delay, loss, damage or injury that a hirer might experience no matter how it is caused or by whom. No refunds are payable on accommodation or Spaceships if they are not available where a hirer or passenger changes or cancels, or seeks to vary agreements after departure. These conditions cannot be varied or altered or waived by any employee, agent or representative of the company or by anyone providing services or facilities. The company cannot be bound by any representative or statement unless it is confirmed in writing by Spaceships’ management. INFRINGEMENTS We will hold your credit card imprint for 30 days after the vehicle has been returned in case any traffic infringement notices are presented to Spaceships Ltd for your hire period. We reserve the right to charge the hirer for any speeding or parking fines, associated administration costs and/or accidents including third party property damage not reported on the return of the vehicle. The hirer will incur a $50 administration charge for each speeding or parking infringement that is received during the hire period. This charge does not in any way cover the actual infringement costs, for which the hirer will remain liable. The $50 charge will be deducted from the hirer’s credit card on receipt of the infringement. In the case that you have left a cash bond, $150 will be retained for 30 days to cover any staff administration costs in the event that infringements are received. This money will be deposited back to your credit card after 30 days if no infringements are received less $50 to cover staff administration. A cash bond can be refunded directly to a credit card or transferred into a nominated bank account less the $50 fee to cover staff administration and bank fees. Please note that it may take up to 12 days for a cash bond refund to be processed and showing in your account. The speed limit in New Zealand on the open road is 100 km per hour and in residential or built up areas the limit is 50 km per hour unless otherwise indicated. DEPOSIT AND PAYMENTS When you receive your confirmation of booking from Spaceships Ltd, a non refundable deposit of 20% of the hire is required to secure your booking. The balance owed for your hire to Spaceships Ltd must be paid on the first day of hire. Read above for cancellation fees. Spaceships Ltd accepts MasterCard and Visa. RETURNING YOUR SPACESHIP When you return your Spaceship, it will be checked for damages against the check sheet signed on collection. We will also check to ensure that all the contents are still present, clean and free of damage. If items are damaged or missing, the replacement cost indicated on the check sheet will be charged. You must return your Spaceship with the same amount of fuel that was in the vehicle when your hire began. If you return with less than a full tank you will be required to go to the closest petrol station and fill the tank or pay a fee of $150. The BBQ gas bottle must also be refilled prior to the return of the vehicle. Please ensure that you return your vehicle free of rubbish. Vehicles that are returned excessively dirty will incur a cleaning charge of $75. “Excessively dirty” will be determined by the manager of the depot you return to and is defined by “mess, stains and odour” that are difficult to remove from the vehicle. SPACE SURVIVAL KIT All Spaceships come with a Space Survival Kit including a Spaceship instruction manual (it’s not rocket science), and other intergalactic goodies to make your space travel more enjoyable. IMPORTANT SAFETY INFORMATION SEAT BELTS It is a legal requirement that all passengers must wear seat belts when travelling in a vehicle in NZ. When passengers are travelling in the rear seat, the seat must be swivelled to be forward facing and seatbelts must be used. Please ensure you do not drive the vehicle with passengers in the bed or any other part of the vehicle other than forward facing seats fitted with belts. All spaceships have seat belts for 4 passengers – two in the front and two in the back. It is a legal requirement that these are worn at all times. BBQ / COOKER The vehicle has been fitted with a gas fuelled BBQ. The gas is highly flammable and you must ensure the gas valve is fully closed at all times other than when the BBQ is ignited and in use. The BBQ must only be used when fully extended OUTSIDE the vehicle and will cause a safety hazard if used inside the cabin area. Please exercise extreme caution with matches, lighters or cigarettes in the vicinity of the gas bottle. CHILD SEATING Spaceships can not cater for children under the age of one. We do hire child seats for children between 8-15 kg and booster seats for children 14-26kg. All child restraints hired from Spaceships must be secured by, and are the responsibility of the driver. |
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